Privacy Policy

TruGains LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our website and services. By using this website, you consent to the terms described in the most recent version of this Privacy Policy.

We encourage you to also review our Terms of Use to understand the rules governing your use of this website and any services or materials accessible through it.

“You,” “your,” “visitor,” or “user” refers to the individual accessing or interacting with this website.

Mobile Information & Data Sharing Compliance

TruGains LLC does not share mobile information with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors strictly for support functions—such as customer service, scheduling, or communication systems.

Text messaging opt-in data and consent will not be shared with third parties, except with necessary providers who enable text message services (e.g., messaging platforms or aggregators).

Personal and Non-Personal Information

This Privacy Policy outlines how TruGains LLC handles both personal and non-personal information.

What Is Non-Personal Information and How Is It Collected?

Non-personal information is data that does not identify you as an individual.
When you visit our website to learn about our programs, read content, or browse pages, we may automatically collect non-personal information such as:

Browser type

Device type

Pages visited

General location data

Website usage patterns

Because non-personal information cannot be used to identify you, we may use or share it without restriction to enhance website performance, improve user experience, or analyze traffic patterns.

What Is Personal Information and How Is It Collected?

Personal information identifies you as an individual. Examples include your:

Name

Email address

Phone number

Mailing address

Payment information

Any details submitted through forms, applications, assessments, or booking pages

We may collect personal information when you:

Submit a contact form or request information

Book an appointment or consultation

Create an account or complete a client intake form

Purchase coaching, training sessions, programs, or related services

Communicate with us through email, text, or this website

Participate in assessments or provide information for personalized coaching

Are Cookies or Other Technologies Used to Collect Information?

Yes. We may use cookies and similar technologies (such as web beacons or tracking pixels) to enhance your experience, understand website behavior, and remember preferences.
These technologies may be used for:

Website functionality

Analytics

Performance tracking

Improving user experience

(Your existing cookie disclosure can continue here unchanged if needed.)

How Does TruGains LLC Use Personal Information?

We may use the personal information we collect to:

Provide access to our website and services

Respond to inquiries or requests

Deliver personalized coaching and training programs

Communicate important updates, confirmations, or reminders

Process payments and manage billing

Track progress or assessments related to your fitness program

Improve our offerings, customer experience, and service quality

Send health, mobility, or performance-related content when requested

Maintain internal records for scheduling, administration, or operations

We may also use your information to contact you with updates that may be relevant to your goals or services, unless you opt out.

Does TruGains LLC Share Personal Information?

We do not share your personal information with unrelated third parties without your permission, except as described in this Privacy Policy.

We may share personal information with:

Service providers assisting with scheduling, payment processing, communication, website hosting, or customer support

Contractors performing functions necessary to deliver your training or mobility program

Platforms enabling text messaging or appointment reminders (opt-in data is excluded as described below)

Mobile opt-in data and messaging consent will not be shared with third parties except essential service providers who facilitate text message delivery.

We do not sell, trade, or publish your personal information.
Information may only be disclosed in the event of a business transfer such as a merger, acquisition, or dissolution.